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Verified customer
"It's so quiet I forgot it was on. The blue light is handy at night to see the water level without switching anything on."
Priya N
★★★★★
Rated 4.8 excellent921 reviews
Riley, Gemma and 900+ others love their WoofWell!
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Three upgrades in one: flow, filtration and capacity. A 2.2 L stainless steel fountain that gives your pet water that moves.
- Filtered, flowing water all day
- 2.2 L stainless steel bowl, easy to clean
- Ultra-quiet pump, about 30 dB
- 7-day returns
What's in the box
- 1 × WoofWell Pure Fountain (2.2 L stainless steel bowl)
- 1 × Ultra-quiet pump
- 1 × USB power cable (5V)
Fountain + 4 filters adds 4 replacement filter pads (about 3 months). Buy two Fountain + 4 filters bundles and you get R599 off: two of everything, plus 8 filter pads.
Plugs into any phone charger you already have.
Delivery & returns
Orders ship within 5 to 8 business days and are delivered by Aramex anywhere in South Africa. As soon as your parcel is on its way, you will get your Aramex tracking link. Delivery is free on orders of R1,000 or more (every fountain order qualifies), otherwise it is R110. Full details are in our shipping policy.
You have 7 days from delivery to return your WoofWell. If your pet does not take to it, contact us and we will make it right. For a change-of-mind return, the return postage is for your account, and opened filter pads can't be returned. If anything arrives damaged or faulty, we cover the return. Full details are in our refund policy.
Care
- Wash the bowl in warm soapy water once a week
- Rinse the pump once a month
- Replace the filter every 3 to 4 weeks (optional: the fountain works without one)
- Keep the water above the minimum line so the pump never runs dry
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R 5
Reviews
What pet parents say
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Verified customer
"No more fur floating in the water. I rinse it once a week and swap the filter once a month, and that's it."
Johan V
★★★★★
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Verified customer
"Our cat used to sit in the basin and wait for the tap. Now she drinks from the fountain a few times a day and leaves the sink alone."
Lerato M
★★★★★
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Verified customer
"Arrived in about a week with Aramex. Set it up in five minutes with a phone charger plug we already had."
Sipho Z
★★★★★
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Verified customer
"Straight to the fountain after every walk. The 2.2 L bowl means I'm not topping up water three times a day anymore."
Thabo K
★★★★★
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Verified customer
"Looks so much nicer than the plastic bowl we had. Stainless steel, easy to clean, and both cats use it."
Megan D
★★★★★
Why WoofWell
Why a fountain beats a bowl
The quiet pump pulls water through the filter and back out of the spout, so it never sits still long enough to go stale.
Water that moves
Flowing water can appeal more than a still bowl, and the cat that waits at the sink gets a gentle stream of its own, at floor level.
Fur goes in the filter
The filter pad catches fur, hair, food bits and dust before they reach the pump.
Ultra-quiet pump
About 30 dB, quiet enough for bedrooms and nervous pets.
2.2 L on hand
Fewer top-ups, and plenty ready after walks and play.
WoofWell or a water bowl?
The honest differences, in plain words.
Feature
WoofWell
Water bowl
Filters fur, dust and food bits
Keeps water moving
Tap-style flowing water at floor level
Lit water-level window
Capacity
2.2 L
Varies
Needs power
USB
No
Filter change
Every 3–4 weeks
None
Compared with a standard still water bowl, not any particular brand.
Up and running in three steps
Everything you need is in the box. Plugs into any phone charger you already have.
Unbox and rinse
Rinse the bowl and soak a filter pad in clean water for a minute.
Fit and fill
Fit the filter and pump, fill to the max line and pop the spout on.
Plug in
Plug the USB cable into any phone charger you already have. Fresh water starts flowing.
Specs
The fountain
- Capacity
- 2.2 litres (74 oz)
- Size
- About 16 cm wide × 10 cm tall
- Bowl
- Stainless steel
- Spout
- Tap-style stainless steel spout
- Water level
- Window with a soft blue LED light
- Suits
- Small and medium cats and dogs
Power
- Power
- USB, 5V, 1.5W
- Plug
- Plugs into any phone charger you already have
- Pump
- Ultra-quiet, about 30 dB
- Certifications
- CE, FCC, RoHS, UKCA
Filter
- Type
- Replaceable filter pad
- Needed?
- Optional, the fountain works without one
- Size
- 7.6 × 4.3 × 1 cm
- Change it
- Every 3 to 4 weeks (2 to 3 with more than one pet)
- Spares
- Packs of 4, 8 and 12
Specs supplied by the manufacturer.
Good to know before you buy
Is it for cats or dogs?
Both. WoofWell is made for small and medium cats and dogs. For bigger drinkers, top it up daily, or add a second fountain in another room.
Do I need a filter?
The fountain works without a filter, but a filter keeps fur and food bits out of the water and the pump. Swap it every 3 to 4 weeks, or every 2 to 3 weeks if you have more than one pet. If the water looks cloudy or the flow slows down, it is time for a fresh one. A pack of 4 is about a 3-month supply, and packs of 8 and 12 last about 6 and 9 months.
What does it cost to run?
Very little. The pump uses 1.5 W, which works out to roughly R3 to R4 of electricity a month. Filters are optional, and the only other running cost: one pad every 3 to 4 weeks. A pack of 4 (R199) lasts about 3 months, roughly R65 a month, or about R53 a month with the pack of 12.
Is the pump noisy?
No. The pump runs at about 30 dB, quieter than a whisper, so you will mostly just hear a gentle trickle. If it gets louder, the water is usually running low or the pump needs a quick rinse.
How do I clean it?
Wash the stainless steel bowl with warm soapy water about once a week, and rinse the pump once a month. Swap the filter when it is due. That is it.
What do I plug it into?
Plugs into any phone charger you already have, using the USB cable in the box.
Is it safe to have electricity near the water?
Yes. WoofWell runs on low-voltage USB power (5 V, 1.5 W) from a phone charger plug, not on mains power, and the pump is made to run underwater. The manufacturer lists CE, FCC, RoHS and UKCA certification. Keep the USB plug itself dry and away from the bowl.
My cat only drinks from the tap. Will this help?
It is made for exactly that cat. Lots of cats find flowing water more appealing than a still bowl, and WoofWell gives them a gentle stream of their own at floor level, so you can stop running the tap on request. Every cat is different, so give them a few days to discover it.
Will my pet actually use it?
Most pets take to it within a few days. Tip: put the fountain next to their old bowl at first, then take the bowl away once they are drinking from the fountain.
How long does delivery take?
Orders ship within 5 to 8 business days and are delivered by Aramex anywhere in South Africa. As soon as your parcel is on its way, you will get your Aramex tracking link. Delivery is free on orders of R1,000 or more, so every fountain order ships free.
Is it a good gift?
Yes. It is a practical gift that becomes part of a pet's daily routine, and it suits a cat household or a dog household. Add a pack of filters and they have everything they need for the next few months.
Can I return it?
Yes. You can return it within 7 days of delivery for a full refund. For a change-of-mind return, the return postage is for your account, and opened filter pads can't be returned. If anything arrives damaged or faulty, we cover the return. See our refund policy for the details.
Still have a question? Email hello@woofwell.co.za. We reply within one business day.